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My planned workout isn't on my device

FIX1 MINCHECKED OCT 14

First check that the session is on Calendar; the Intervals.icu connection is the one whose feature list includes planned workouts.

Check these, in order

  1. Find the session in Calendar. Open the planned date and confirm the workout is still there.
  2. Check the connected app. The Intervals.icu card in Settings > Integrations lists Planned workouts. Open Intervals.icu and check whether the session arrived there.
  3. Check the device link. If the session is in Intervals.icu but not on your device, check the device connection and workout sync settings in Intervals.icu.
  4. Check Endure's sync status. A card that says Reconnect required needs a fresh connection before data can flow again.

Why this happens

A workout on Endure's Calendar is not the same as a workout already sent to your device. The connected app and device must both pass the planned session along.

Still stuck

He can see your connections and what changed.

Message support

Message supportUsually within two business days