Account & billing
7 ARTICLESManage your access, payments, and account details.
- FIXI can't sign in
Use the same email address and sign-in method you used to create your Endure account.
- FIXI was charged and I'm not sure why
Check your selected plan, trial end, and renewal date before requesting a refund.
- Cancel or restart Endure
Cancelling stops the next renewal, and paid access continues through the date shown in Settings.
- Delete your account
Account deletion permanently removes your data, cancels your subscription, and signs you out.
- Export your data
The full-account download is emailed as well as offered on screen, and its link lasts 24 hours.
- Request a refund
Cancel within 7 days of your first payment or a renewal to receive a full refund of that payment.
- Plans and the free trial
New athlete trials last seven days after adding a card; existing trials keep their promised dates and terms.