Request a refund
If you cancel within 7 days of your first payment or a renewal payment, Endure refunds that payment in full. A refund ends the paid access that payment covered.
Steps
- Open Settings > Subscription, choose Manage billing, and cancel the renewal. Keep the cancellation confirmation.
- Request a refund. Include the payment date and when you cancelled. Don't include card numbers or passwords.
- A person checks your payment and cancellation dates and replies to your account email. Refund requests don't issue a payment automatically.
If you can't sign in, use the same request form with the email on your account.
Good to know
After 7 days, payments are not refundable, including partial billing periods. Cancellation still stops the next renewal. You keep paid access until the end of the period you paid for, then move to the free plan.
See the subscription and billing policy.
Did this fix it?
Still stuck
He can see your connections and what changed.