Billing and Subscriptions

Plans

ENDURE offers one athlete subscription and free coach accounts:

• Free — Basic readiness, 90-day activity history, morning check-in, Garmin sync, and 5 David questions per day.
• Endure — Full David access, readiness analysis, unlimited history, all integrations, nutrition planning, strength programs, race intelligence, and advanced analytics. $24/month or $199/year.
• Coach — Full coaching suite at no platform cost. Coaches can manage athletes, build and deliver plans, view readiness, annotate activities, message athletes, use David for athlete analysis, and run their coaching business from ENDURE.

Trial

New self-paid athlete accounts start on Free. A 7-day full access trial starts only after the athlete adds a card and confirms a plan in Stripe Checkout. Choose $24/month or $199/year; Stripe shows the first charge date and amount before confirmation. The selected plan bills after the trial unless canceled in Settings. Verified referrals add 14 days (21 days total). Existing legacy accounts retain their original 14-day or 28-day no-card trial and actual end date; they are not charged automatically. Coach accounts remain free, and verified coach-paid, sponsored, purchased-plan, or comped access does not require a personal subscription. Free itself remains available without a card.

Subscribing

Navigate to /pricing or /settings/billing. Choose monthly or yearly Endure billing, then click Start Trial or Subscribe. You'll be taken to a Stripe Checkout page to enter payment details.

After subscribing:

• Full access starts when Stripe confirms your subscription; a new eligible card trial starts then, using Stripe’s actual trial dates
• You receive a confirmation email
• Your feature access updates

Managing Your Subscription

From Settings > Billing:

• View your current plan, status, and renewal date
• See payment method on file
• Click Manage Billing to open the Stripe Customer Portal where you can update your card, switch monthly/yearly billing, view invoices, or cancel

Cancellation

Cancel anytime from the Stripe Customer Portal. Your subscription remains active through the end of the current billing period, then downgrades to Free. No data is deleted — you can re-subscribe later and everything is still there.

Payment Failures

If a payment fails:

1. ENDURE enters a 7-day grace period. You keep full access during this time.
2. You'll receive email reminders on days 1, 3, 5, and 7 asking you to update your payment method.
3. An in-app banner appears prompting you to update your card.
4. If the payment isn't resolved within 7 days, your account downgrades to the Free tier.
5. If you update your card and payment succeeds during the grace period, everything returns to normal — no interruption.

Coach Access and Coach Billing

If you are genuinely coached in ENDURE, platform access is included through that active coaching relationship and you should not be prompted to buy a separate Endure platform subscription.

Coaches who run organizations can bill athletes for coaching services through Stripe Connect. That coaching-service billing is separate from the Endure platform subscription.

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